Refund policy

ALL SALES FINAL

All sales made by Luxe Junky or any entity owned by Luxe Junky are final. By purchasing any item from Luxe Junky, the purchaser expressly acknowledges and agrees that all products are sold on a strict “AS IS,” “WHERE IS,” and “WITH ALL FAULTS” basis, without return privileges, refunds, exchanges, cancellations, or store credit, except where prohibited by applicable law.

Due to the exclusive, collectible, pre-owned, vintage, and investment-grade nature of luxury goods sold by Luxe Junky, including but not limited to handbags, accessories, jewelry, watches, leather goods, and related items, all transactions are irrevocable once payment has been submitted and accepted.

No refunds, returns, exchanges, cancellations, credits, or adjustments will be granted for any reason, including but not limited to:

  • Change of mind or buyer’s remorse
  • Odor, texture, color, or material expectations
  • Natural wear, aging, patina, softening, stretching, oxidation, or deterioration
  • Minor imperfections, handling marks, or characteristics consistent with pre-owned luxury goods
  • Subjective assessments of condition
  • Failure to review listing descriptions, measurements, or photographs
  • Delays caused by shipping carriers
  • Market fluctuations or resale value changes
  • Gift purchases or mistaken purchases
  • Claims regarding future repair costs or maintenance needs

BUYER RESPONSIBILITY & INSPECTION

The purchaser is solely responsible for reviewing all photographs, descriptions, measurements, disclosures, and item details prior to completing a purchase. Additional photographs, videos, and information are available upon request before purchase.

By completing a transaction, the purchaser acknowledges that they have independently evaluated the item and accepted its condition in full.

CHARGEBACKS & PAYMENT DISPUTES

By completing a purchase, the purchaser agrees not to initiate or pursue any credit card chargeback, payment reversal, bank dispute, or payment processor claim inconsistent with these terms.

In the event of a payment dispute or chargeback attempt, Luxe Junky reserves the right to provide all relevant evidence to financial institutions, payment processors, law enforcement, and dispute-resolution entities, including but not limited to invoices, communications, photographs, tracking confirmations, delivery records, signatures, IP address logs, authentication documentation, and purchaser acknowledgments.

The purchaser agrees to reimburse Luxe Junky for any costs, fees, losses, attorney’s fees, or expenses incurred in responding to improper disputes or chargebacks to the maximum extent permitted by law.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Luxe Junky shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to any purchase, transaction, use of goods, inability to use goods, resale losses, market fluctuations, or authentication disputes.

Luxe Junky’s maximum liability arising from any claim related to a purchase shall not exceed the original purchase price actually paid for the item.

GOVERNING LAW & VENUE

These terms and all transactions with Luxe Junky shall be governed by and interpreted under the laws of the State of Florida in Miami-Dade County, without regard to conflict-of-law principles.

The purchaser agrees that any dispute, claim, or legal proceeding arising out of or relating to any transaction with Luxe Junky shall be brought exclusively in the state or federal courts located in Miami-Dade, Florida, and the purchaser expressly consents to the jurisdiction and venue of such courts.

ACCEPTANCE OF TERMS

By purchasing from Luxe Junky, the purchaser acknowledges that they have read, understood, and voluntarily agreed to these terms in their entirety prior to completing the transaction.