Authenticity Guarantee Policy

AUTHENTICITY GUARANTEE POLICY

As of July 17, 2026

Authenticity Guarantee Policy

At Luxe Junky, every item we sell is pre-owned and independently inspected and authenticated by our in-house team before it is listed. Authentication is our own professional opinion, based on our expertise and, where applicable, the opinion of independent third-party authenticators we engage.

Luxe Junky is an independent reseller. We are not an authorized dealer of, and we are not affiliated with, sponsored by, or endorsed by Hermès, Chanel, or any other brand whose goods we offer. No brand participates in, supervises, certifies, or approves our authentication or this guarantee. All trademarks are the property of their respective owners and are used solely to describe the items we sell.

Luxe Junky provides an Authenticity Guarantee to the Buyer, subject to the following terms and conditions:

(1) This Authenticity Guarantee is provided solely for the benefit of the original Buyer named on the Invoice and is non-transferable. Subject to the terms below, it is a lifetime guarantee of authenticity — meaning there is no expiry date by which a claim must be brought, provided the item can be identified as the item Luxe Junky sold to the Buyer.

(2) To make a claim under this guarantee, the Buyer must:

(a) Notify Luxe Junky in writing within two weeks after the Buyer first has reason to question the item’s authenticity, quoting the Invoice number and date of sale and providing all supporting information in the Buyer’s possession; and

(b) Return the item, at Buyer's cost, — together with any box, dust bag, and accessories that were originally included in the sale — to Luxe Junky (or, at our direction, to a third party we designate) for review, and be able to transfer good title to the item, free from any third-party interest or claim arising after the date of sale.

The item must be returned in materially the same condition as sold. Luxe Junky may, at its own expense, obtain the opinion of one or more independent, established third-party authenticators.

(3) Luxe Junky reserves, in our absolute discretion, the right to reject a claim under the Authenticity Guarantee Policy if: (i) the Item description was in accordance with the opinions of scholars, experts and established third-party Authenticators, which are generally accepted and were known or expressed to Luxe Junky, as at the date of the sale. (ii) the Item sent to Luxe Junky by Buyer for review is not the original Item that was sold to the Buyer (iii) the manner in which the Item is said to be a counterfeit is due only to damage, restoration, modification work of any kind (including repainting or over-painting), treatment of gemstones, or damages to labels comprised in the Item present at the time of the sale.

(4) Buyer agrees to work with Luxe Junky in good faith to resolve any Authenticity dispute and provide Luxe Junky with any necessary timing requests that Luxe Junky requires to close a dispute. 

(5) Subject to the above, if we reasonably determine that the Item is a counterfeit, Luxe Junky will ensure that the sale is rescinded, and that the Buyer is refunded the original Purchase Price in the original currency of the sale. 

(6) The rescission of the sale and the refund of the Purchase Price is the Buyer’s sole remedy available under this Authenticity Guarantee and is in lieu of any other remedy that might otherwise be available to the Buyer as a matter of law or in equity.

(7) Dispute Resolution.

(A)   Mediation.  Prior to the commencement of any action or proceeding regarding this Agreement, and/or any matter set forth herein, any and all claims and/or disputes between the Parties must be submitted to mediation.  Such mediation will be conducted under the auspices of the American Arbitration Association (“AAA”), or such other independent mediation services provider agreed on by the Parties, in Miami, Florida

(B)   Arbitration.  Any and all claims and/or disputes between the Parties regarding this Agreement, and/or any matter set forth herein, which after a true and diligent effort and not less than one (1) full day of mediation, shall be resolved solely in a binding arbitration in Miami, Florida before AAA or such other independent arbitration services provider as the Parties may agree on.  The decision of the arbitrator shall be final and binding and may, if necessary be confirmed as a judgment in the Miami Court for the County of Miami-Dade.  The cost of any such arbitration will be divided equally among the parties thereto, subject to readjustment by the arbitrator, and the prevailing party shall be entitled to recover its reasonable attorneys' fees and costs.

 (8)     Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles.