Privacy policy
Privacy Policy
Effective Date: May 21, 2026
This Privacy Policy describes how Luxe Junky (“Luxe Junky,” “Company,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects information obtained through our website, social media platforms, communications, invoices, payment systems, and related services.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.
1. Information We Collect
Luxe Junky may collect information directly from customers, automatically through website usage, or from third-party service providers.
Information You Provide
We may collect information including:
- Full name
- Billing and shipping addresses
- Email address
- Telephone number
- Payment information
- Government-issued identification when required for verification
- Purchase history
- Consignment submissions
- Product photographs
- Communications with Luxe Junky
- Social media usernames or account information voluntarily provided
Providing information is voluntary; however, certain services may not be available without required information.
2. Automatically Collected Information
When you visit our website, we may automatically collect certain technical and usage information, including:
- IP address
- Device information
- Browser type
- Operating system
- Referral URLs
- Website activity
- Session information
- Cookies and tracking technologies
- Geographic region
- Date and time access logs
This information helps improve website functionality, fraud prevention, analytics, and customer experience.
3. Use of Information
Luxe Junky may use collected information for purposes including:
- Processing transactions
- Providing customer support
- Verifying identities
- Fraud prevention and risk analysis
- Shipment coordination
- Authentication review
- Marketing and promotional communications
- Improving our website and services
- Internal business analytics
- Legal compliance
- Enforcement of our Terms of Service
- Protection of Luxe Junky’s legal rights and property
We may also use information to detect, investigate, prevent, or prosecute suspected fraud, theft, unauthorized transactions, counterfeit activity, or other unlawful conduct.
4. Authentication, Fraud Prevention & Security Verification
Due to the high-value nature of luxury resale goods, Luxe Junky reserves the right to request identity verification and additional documentation before processing transactions.
Verification materials may include:
- Government-issued identification
- Proof of billing address
- Payment verification
- Transaction confirmations
- Signature verification
- Additional ownership documentation
Failure to provide requested verification may result in order cancellation, delayed shipment, refusal of service, or account suspension.
5. Sharing of Information
Luxe Junky does not sell customer personal information.
However, we may share information with trusted third parties when reasonably necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Authentication partners
- Fraud prevention providers
- Website hosting providers
- Legal advisors
- Insurance providers
- Government agencies or law enforcement when legally required
Information may also be disclosed:
- To enforce our Terms and policies;
- To investigate suspected fraud or unlawful activity;
- To protect Luxe Junky, our customers, or third parties;
- In connection with a merger, acquisition, sale, or restructuring of business assets.
6. Cookies & Tracking Technologies
Luxe Junky may use cookies, pixels, analytics tools, and similar technologies to:
- Remember user preferences;
- Analyze website traffic;
- Improve user experience;
- Personalize marketing;
- Monitor website performance;
- Detect suspicious activity.
Most browsers allow users to manage or disable cookies; however, disabling cookies may affect website functionality.
7. Marketing Communications
By providing contact information to Luxe Junky, you consent to receiving transactional and promotional communications from us, including emails, text messages, or marketing notifications where permitted by law.
You may opt out of marketing communications at any time using unsubscribe links or by contacting Luxe Junky directly.
Even if you opt out of promotional communications, we may still send transactional or service-related notices.
8. Data Retention
Luxe Junky retains information for as long as reasonably necessary to:
- Complete transactions;
- Maintain business records;
- Prevent fraud;
- Comply with legal obligations;
- Resolve disputes;
- Enforce agreements.
We reserve the right to retain records relating to transactions, communications, authentication reviews, fraud investigations, and chargeback disputes indefinitely where legally permitted.
9. Data Security
Luxe Junky uses commercially reasonable administrative, technical, and physical safeguards designed to protect customer information.
However, no method of electronic transmission or storage is completely secure, and Luxe Junky cannot guarantee absolute security of information transmitted through the internet or third-party systems.
Customers submit information at their own risk.
10. Third-Party Websites & Services
Our website or communications may contain links to third-party websites, platforms, or services.
Luxe Junky is not responsible for the privacy practices, content, policies, or security of third-party websites or services.
Users access third-party services at their own risk.
11. Children’s Privacy
Luxe Junky does not knowingly collect or solicit personal information from individuals under the age of eighteen (18).
If we become aware that information has been collected from a minor, we reserve the right to delete such information.
12. California Privacy Rights
California residents may have certain privacy rights under applicable California law, including rights relating to access, deletion, and disclosure of personal information.
Requests relating to privacy rights may be submitted using the contact information listed below.
Luxe Junky reserves the right to verify identity before responding to privacy-related requests.
13. International Users
Luxe Junky operates primarily within the United States.
If you access our services from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States and other jurisdictions where privacy laws may differ from those in your country.
14. Changes to This Privacy Policy
Luxe Junky reserves the right to modify or update this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting to our website.
Continued use of our services following updates constitutes acceptance of the revised Privacy Policy.
15. Contact Information
Questions regarding this Privacy Policy or Luxe Junky’s privacy practices may be directed to:
Luxe Junky
Email: Info@luxejunky.com
By using Luxe Junky’s services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
